Privacy Policy of Korba Diary

1. Introduction

Welcome to Korba Diary (operated as KorbaDiary.com / KorbaDiary.in, based in Transport Nagar, Korba, Chhattisgarh). We provide a hyper-local search engine, community business directory, cinema schedule tracker, emergency resource registry, and media reporting platform for the residents and businesses of Korba district. This Privacy Policy sets out the basis on which any personal or business data we collect from you, or that you provide to us, will be processed.

2. Information We Collect

We may collect and process the following types of information:

• Public Business Information: Business name, shop address, business category, service offerings, operating hours, public contact phone numbers, public WhatsApp numbers, photos of storefronts, and website/social media links submitted during registration or verified directory collection.
• User Enquiries & Direct Leads: When you send a message or request a quotation through our contact forms or lead enquiry modals, we collect your name, mobile number, email address, and requirement description to connect you directly with the concerned business owner or our regional team.
• Technical & Analytical Data: Anonymized visitor counts, browser type, device information, operating system, and pages visited on Korba Diary, strictly used to measure portal stability, improve search performance, and prevent automated scraping or denial-of-service attempts.

3. How We Use Collected Information

The information we collect is used to:

• Facilitate discovery and direct phone/WhatsApp contact between local consumers and verified shopkeepers in Korba.
• Process business registration, verification requests, and banner advertisement bookings.
• Provide accurate 24x7 emergency contacts, tourist guidance, and movie schedules for Korba.
• Ensure compliance with local laws and prevent fraudulent, misleading, or deceptive business listings.
• We do NOT sell, lease, or rent personal consumer data to third-party telemarketing companies.

4. Cookies & Local Storage

Korba Diary uses standard essential session cookies and local storage to remember your preferred city and locality filters (e.g. Korba, Banki Mongra, Balco, Urga, Jamnipali, Kartala, Katghora), remember recent search queries, and maintain session security. You can adjust your browser settings to refuse cookies; however, some interactive features like location selectors may function with reduced convenience.

5. Correction or Removal of Listing Data

If you are a business owner or shop manager in Korba and wish to update your phone number, change photos, mark your business temporarily closed, or request complete removal from the directory, you may contact our editorial bureau at any time. We process verified business update requests within 24 to 48 business hours.

6. Data Security

We implement robust technical and operational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All administrative access to portal records is restricted by encrypted credentials and firewall protocols.

7. Grievance Officer & Contact

For any questions, concerns, or data rights requests regarding this Privacy Policy, please reach out to: